Platform Security
Your Safety is Our Priority
We employ industry-leading security measures to protect your personal information and ensure a safe social casino experience.
Comprehensive Security Framework
Our multi-layered security approach protects every aspect of your experience
Data Encryption
All data transmission is protected using 256-bit SSL encryption, the same standard used by banks and financial institutions.
Secure Infrastructure
Our servers are hosted in secure data centers with 24/7 monitoring, redundant systems, and advanced threat detection.
Regular Audits
We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
SSL Encryption (256-bit)
All communication between your device and our servers is protected using industry-standard SSL/TLS encryption:
- 256-bit SSL Certificate: The highest level of encryption available for web communications
- HTTPS Protocol: All pages are served over secure HTTPS connections
- Perfect Forward Secrecy: Each session uses unique encryption keys
- Certificate Transparency: Our SSL certificates are logged in public transparency logs
SSL Certificate Status: Active & Valid
Encryption Level: 256-bit AES
Certificate Authority: Trusted CA Provider
PCI DSS Compliance
Although we operate as a social casino with virtual currency only, we maintain PCI DSS compliance standards to ensure the highest level of data protection:
- Secure Network: Firewalls and secure network architecture
- Data Protection: Encryption of stored and transmitted data
- Access Control: Restricted access to personal information
- Network Monitoring: Regular monitoring and testing of networks
- Security Policies: Comprehensive information security policies
Identity Verification Procedures
We implement robust Know Your Customer (KYC) procedures to ensure platform integrity:
- Age Verification: Mandatory 18+ age verification for all users
- Document Verification: Government-issued ID verification when required
- Identity Matching: Cross-reference verification across multiple data points
- Fraud Prevention: Advanced algorithms to detect suspicious activity
- Compliance Monitoring: Ongoing monitoring for regulatory compliance
Two-Factor Authentication (2FA)
Enhanced account security through multi-factor authentication:
- SMS Verification: Secure login verification via SMS codes
- Email Authentication: Secondary verification through email confirmation
- App-Based 2FA: Support for authenticator apps like Google Authenticator
- Backup Codes: Secure backup authentication codes for account recovery
- Device Management: Trusted device registration and management
2FA Status: Available for All Accounts
Setup: Optional but highly recommended
Support: 24/7 assistance with 2FA setup
Payment Security & PCI DSS
Although we operate with virtual currency only, we maintain the highest payment security standards:
- PCI DSS Level 1: Highest level of payment card industry compliance
- Secure Payment Processing: All transactions processed through certified secure channels
- Accepted Payment Methods: Visa, Mastercard, PayPal, Apple Pay, Google Pay
- Fraud Detection: Advanced algorithms monitor for suspicious payment activity
- Chargeback Protection: Comprehensive dispute resolution procedures
PCI DSS Compliance: Level 1 Certified
Certificate Valid Until: December 2025
Audited By: Qualified Security Assessor (QSA)
Data Protection Measures
Your personal information is protected through multiple layers of security:
- Data Encryption: All sensitive data is encrypted both in transit and at rest
- Access Controls: Role-based access controls limit who can view your information
- Data Minimization: We only collect data necessary for our services
- Secure Storage: Data is stored in secure, geographically distributed data centers
- Regular Backups: Automated, encrypted backups ensure data availability
- Data Retention: Clear policies on how long data is retained
Regulatory Compliance
We maintain compliance with all applicable gaming and privacy regulations
Gaming Licenses
Licensed and regulated by:
- AGCO - Alcohol and Gaming Commission of Ontario
- BCLC - British Columbia Lottery Corporation
- AGLC - Alberta Gaming, Liquor and Cannabis Commission
Status: Active & Compliant
Privacy Regulations
Full compliance with:
- PIPEDA - Personal Information Protection and Electronic Documents Act
- Provincial Privacy Laws - All applicable provincial regulations
- International Standards - ISO 27001 security standards
Status: Fully Compliant
Security Standards
Adherence to:
- PCI DSS - Payment Card Industry Data Security Standard
- SOC 2 - Service Organization Control 2
- ISO 27001 - Information Security Management
Status: Certified
Virtual Currency Security
Protecting your virtual currency and gaming experience
Secure Virtual Transactions
All virtual currency transactions are processed through secure, encrypted channels with full audit trails. Every transaction is logged and monitored for unusual activity.
Account Protection
Your virtual currency balance is protected through multiple security layers including session management, account verification, and automated fraud detection systems.
Gaming Integrity
Our games use certified random number generators and are regularly audited to ensure fair play and prevent manipulation of virtual currency systems.
No Real Money Risk
Since we operate with virtual currency only, there is no financial risk to players. This eliminates many security concerns associated with real money transactions.
Your Role in Security
Help us keep your account secure by following these best practices
Account Security
- Use a strong, unique password for your account
- Never share your login credentials with others
- Log out completely when using shared devices
- Keep your contact information up to date
- Report suspicious activity immediately
Safe Browsing
- Always access our site through official URLs
- Look for the padlock icon in your browser
- Keep your browser and device updated
- Use reputable antivirus software
- Be cautious of phishing attempts
Privacy Protection
- Review your privacy settings regularly
- Be mindful of what information you share
- Use secure networks when accessing your account
- Understand our privacy policy and your rights
- Contact us with any privacy concerns
Security Support
Have security concerns or questions? Our security team is here to help.
Security Email: help@miragemoolah.com
Subject Line: Security Inquiry
Response Time: Within 24 hours for security matters
Emergency Issues: Immediate response for critical security concerns
Contact Security Team